2019/07/03

Regarding problems caused by communication errors on iPhone (iOS)

Thank you for always using maria@home.

We sincerely apologize for any inconvenience caused to maria@home users.

Since yesterday, we have been experiencing problems with iPhone (iOS) due to communication errors.

We will inform you of how to deal with the problem, so please check it out.

1. Please close the app in the background (task kill) and then start the app again.

(Please refer to here for how to close apps in the background) https://www.softbank.jp/support/faq/view/12578

2. Please uninstall the app, reinstall it and log in again.

---------------------------------------------------------------------------------------------------------

If the above does not resolve the issue, please contact our support center.

We will do our best to make "maria@home" available to as many people as possible.